- Shipping
Please allow up to (2) business days to process your order and allow up to 12-15 business days
Occasionally issues beyond our control, such as poor weather conditions, mail service backlogs, or incomplete/incorrect addresses may delay shipments beyond their scheduled delivery dates. Customers are solely responsible for any fees and/or charges that are incurred in the event an order must be reshipped due to an incomplete/incorrect address.
You will receive shipment tracking information via E-Mail when your order ships. If this shipment confirmation is not received and your E-Mail uses bulk mail or spam filtering, ensure that you are accepting E-Mails from: support@findmyrainbow.com
Shipping Rates are based on weight and to your location. We offer shipping through the USPS (postal), FedEx and DHL.
-Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
You can always contact us for any return questions at support@findmyrainbow.com